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  1. Phone Consultation- The party initiates contact with the mediator and provides a brief overview of their circumstances.  The mediator outlines their services and determines if those services match the needs of the party.  They agree to schedule first meeting. (Note: if mediator does not feel they have the professional competency to support clients’ needs then they will provide other referral sources).  

  2. Intake – Both parties meet separately with the mediator.  They review and sign the agreement to mediate that outlines the mediator’s role, conditions of mediation, fees for service, and their commitment to work with the other party. The mediator gathers information from each party regarding their perception of the situation, concerns, and future goals. 

  3. Mediation Sessions - The mediator reviews rules of respectful communication to ensure a safe environment for both parties.  The mediator and parties work through as many issues as possible while parties begin practicing new ways to communicate with each other.  The mediator supports parties to stay future focused and solution oriented when exploring issues and generating options.  The mediation process continues until the parties reach agreement, or when the parties or mediator deems the process is not working.      

  4. Draft Agreement - The mediator and parties review the details of the resolved issues to determine completeness and accuracy.  If parties reach agreement, the mediator will draft the agreement for parties to review with independent legal counsel before they sign it.

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